AT&T FAQ
- How do I download WHERE on my AT&T phone?
- What is WHERE?
- How accurate is my GPS location in WHERE?
- How do I cancel my subscription?
- Do I need an unlimited data plan to use WHERE?
How do I download WHERE on my AT&T phone?
On AT&T feature phones and BlackBerries, WHERE can be found in two places: you can find it preloaded in the GPS folder on your phone’s menu page OR you can search for it in MEdia Mall.
If you have an iPhone, WHERE is available through the iTunes app store.
What is WHERE?WHERE allows you to quickly launch a mobile experience that puts the people, places and things you are looking for at your fingertips. This includes everything from weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas, traffic updates, movie show times and more.
How accurate is my GPS location in WHERE?Typically, GPS is accurate to within a city block of your current physical location. If you are indoors (or in an obstructed location) or your network provider is having problems, your GPS location may only be accurate to your current city area; in a worst-case scenario, if your provider got an Assisted GPS Fix, your location may only be accurate to the nearest cell tower.
If you feel your GPS location is inaccurate, the best thing you can do is restart WHERE and try again. You can also try disabling GPS on your handset and entering your location manually (when prompted).
How do I cancel my subscription?To cancel your monthly subscription to WHERE, please visit: http://www.att.com/directbill
Do I need an unlimited data plan to use WHERE?No, you don’t need one, but we do suggest it. Every time you use WHERE, you are accessing pages over your phone’s network. Therefore, the more you use WHERE, the more data you consume. If you’re interested in downloading WHERE and are unsure of your current dataplan, we strongly suggest you contact your carrier to make sure you’ve got the plan you need to accommodate your data usage.
